Project leaders tend to focus on just that, the ‘internal project’. But the program manager has to deliver a strategic business outcome, from an enterprise point of view. The program manager has to realise the internal project in the ‘environment’ and deliver a functioning process in a ‘new’ organisation.
The program management roles model, developed by LDpe in dialogue with a natural working team of program- and project managers, addresses the environmental management versus the internal management and focuses on both the activities of mobilising people (in the client’s organisation and the project employees) versus the activities of planning and execution.